Shipping Policy

Thank you for shopping with Aurava. We carefully prepare each order to ensure your items arrive safely.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping & Delivery Times

Most orders are estimated to arrive within approximately 5–8 business days from the date the order is placed.

This estimated delivery timeframe includes order processing and shipping time.

Please note that delivery times are estimates and may vary depending on your destination, carrier delays, holidays, customs processing, weather conditions, or other circumstances outside of our control.

Shipping Destinations

We ship throughout the United States and to many international destinations.

To confirm whether shipping is available to your location, simply enter your shipping address at checkout.

Shipping Costs

We offer free shipping on orders over $49.

For orders under $49, the applicable shipping cost will be displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Aurava is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us and we will be happy to assist you in checking the shipment status with the carrier.

Please note that occasional shipping delays may occur due to circumstances outside of our control, including carrier delays, customs processing, severe weather, or peak holiday periods.

International Orders

International orders may be subject to customs procedures, import duties, taxes, or other fees depending on the destination country.

Any applicable duties, taxes, or customs fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Questions

If you have any questions about your order or shipping, please contact us through our Contact Us page or use the chat feature on our website.